Hey all! This is my first Reddit post because I’m absolutely terrified for my watch. I recently travelled to Japan and bought a lower end manual mechanical watch— I don’t remember the price in yen but it was about 210 USD. I’m new to the watch game and it quickly became my favorite one I have! The day before yesterday, I was putting it on and dropped it. The face shattered and the watch immediately stopped working. After really gently rocking the second hand, I was able to jiggle the gears unstuck I guess, but it still will stop working randomly so I’m thinking there’s glass clogging the exposed gears. It’s a BEAUTIFUL watch and I really really like wearing it, but I’ve arrived back in the U.S and want to avoid having to foot the shipping bill and wait time for Japan. Can I take the watch to any repairman or watchmaker to fix or would I need to send it back to the company? I know you’d probably need advice about the specific model but I’m not sure; I don’t think they name their models but I can post pictures if that’ll help. So I guess 2 things, anyone who’s had experience with the Mu-ra watches, how do you like them? How do they compare to other watches? And if you know about the repairing process, could I take it to anyone to have them clean the gears out and replace the face? And how much should I expect to pay? Any help is SO much appreciated thanks guys.
I think it’s a microbrand. If it’s covered in warranty, it’s better to let them fix it. Otherwise, just take it to a watchmaker to replace the glass - if it’s possible, I suggest to replace it with sapphire crystal for better durability.
Can you post pics? Would help
I don’t know Mu-ra watches but taking a look at it, it certainly doesn’t look “handmade”. That looks like a cheap chinese 2660s movement with some decoration on top (the hour markers). Taking that into consideration and keeping in mind the price I’m guessing it’s just a bunch of chinese parts assembled in Japan sold as “handmade”.
As for service, probably most watchmakers will be able to service it since it’s a very simple movement. Unfortunately the service will probably cost you more than the watch itself. Considering a brand new movement can be found for around $20, I would just toss the movement and put a new one inside and get a replacement glass. Maybe do some research, order those things by yourself and get a watchmaker to install them for you. If you’re a bit handy, you can even do it yourself
Hey thanks for commenting!! Yeah that would totally make sense. Sucks on the watch!! New to the whole watch thing so hopefully I’ll be able to spot that in the future. I might just order a new watch, not sure how worth the hassle all this is. Thanks again.