I feel compelled to share my experience with the community regarding MyKeyboard.eu. I am Manoli Visuals/CallMeManoli, the creator of the keycap set GMK Evil Eye. MyKeyboard.eu was my EU vendor for the set, and despite several emails and discord messages over the last four months, mykeyboard.eu owes me several hundred dollars in payment. Initially, communication was sporadic, but now they have gone completely silent for over two months, ignoring my emails and Discord messages.
To add on to this, mykeyboard.eu sponsored a prize on my twitch stream featuring a Evil Eye hibi keycap, but they have failed to send the prize to the winner, despite multiple requests. At this point, it seems unlikely that I will ever receive the owed payment and the winner will not be receiving their prize.
Consider this a cautionary tale for people who are considering collaborating or giving them service. I am happy to answer any questions on this matter to make sure no one else is taken advantage of in the future.
Sadly, I had the same experience earlier this year with another EU vendor. MKEU has issues for SURE. But The other one just fills GB orders at random, and then settles on shipping out incomplete or clearly not A stock products after weeks and weeks of delay. Selling and shipping extras before all GB orders have gone out?
Keygem is the only one so far that just has been quick. I guess them being smaller really helps. But I really just don’t dare to make statements on good experiences any more with vendors given how often I’ve been burned by previously good vendors.
And well… as a designer… All vendors have been ‘hesitant’ to pay anyone at all for more than a year now. Really made me not want to use quite a lot of vendors for future projects. Not that I think it makes sense to develop any product in this market…
FWIW, I needed some child kits and those shipped out really rather fast this time during this sale. Fast being 3 days after purchase, which is really bad by modern standards, but splendid when it comes to keeb vendors…
Gotta ask, have you had issues with candykeys? They had some issues for me regarding shipping (seemingly on the shipping company), but they fixed it and it was no issue otherwise than it coming late since shipping issues.
Multiple times now. Including two cases where extras were sold, product was sold out, and that would have been the end of my GB order if I didn’t contact them. Occasionally days would go by without reply.
Heard the same thing happened to others. GB orders shipped out, but their order was forgotten. Extras were sold at the same time. You’d have to contact support and then they had to scrape by or get a board / set from one of the other vendors.
And in one case, after 3 weeks delay, I get a board with external scratches on case and weight. No extras on hand anymore. 14 emails to even get it.
Friend of mine. No DB and extra plate included. Took 2 months to get them. Nice paper weight on the shelves all that time…
No idea if they improved since. I don’t want to babysit my orders like that for multiple years.