For reference on the situation-

https://www.reddit.com/r/MechanicalKeyboards/comments/11x9af9/do_not_buy_from_kanata_keys/

https://www.reddit.com/r/MechanicalKeyboards/comments/1209e96/update_to_kanatakeys_situation/

So I ordered MW Barista and MW Gelato from Kanatakeys. Sometimes I get busy and don’t track my groupbuys closely. I checked up on MW Barista lately and found out it has been selling from other vendors since August. I emailed and dm’d JohnYYZ (who owns kanatakeys) on discord but no replies. So then I email the CEO of Milkyway Michan and they told me that he still hasn’t paid for his MW Barista order so they never sent it out to him. (https://imgur.com/a/XgcN7Iz)

There were posts earlier this year about customers getting ghosted but he started replying again so I thought he was getting his act together. I know running a business is hard so I figure I’d give him a second chance. Turns out he’s back to ghosting everyone again so I’ve lost all faith that I’ll be getting what I paid for from him.

I’ll be looking into getting refunds for my kanatakeys orders tomorrow. I hope other customers will get successful refunds as well.

  • 8um8lebee@alien.topBEnglish
    1·
    11 months ago

    Rising tides raise all boats. Dude is one of the many proved to be completely incompetent running a business when people aren’t literally handing cash over for nothing.
    Unfortunately most of them can safely hide behind chargeback time limits for these super long GB lead times. Very few of us will get our money back.