I bought a Nivada recently and I’m enjoying it. I think they’re pretty underrated. Quality is good by my estimation. For the customer service, they’re shipped international from HK so for the US there was a customs form to fill out. Felt a bit sketchy but you don’t have to give your social security, just request a CBP number and confirm your name and shipping address. I got a call from CBP next day basically to see if I exist and then the watch came without issue.
6.5 inch wrist.
My NG came with no issues. I’ve only interacted with customer service for that customs form and they were pretty responsive. Watch shipped fast and was only delayed about a day for customs.