In less than two years I have sent three different items to Stock-X that failed verification.

March 2022: Jordan x Off-white Hoodie - Failed verification because they claimed it had a blue spot on the sweatshirt. Thing is, it was completely sealed in original packaging when I sent it in. There were no markings of any kind that were noticeable, and there were no holes or imperfections in the plastic. When I received the failed item, there was a hole in the bag right where there was a blue ink dot. It was pretty obvious that the evaluator (or shipping/receiving) poked a hole in the plastic with a pen and it left a mark.

Oh well, I learned the hard way to take pictures of everything before shipping. Lesson learned (and lots of money lost).

November 2022: Rocky x Kith Black Hoodie - Failed verification because Stock-x claimed that the item was dirty and had hair “all over it”. Because of the experience above, I took picture in advance of shipping. No hair, no dirt in any way. Item was absolutely DS. I still have it here today, and it has never been worn, still has all original tags, and no markings in any way. At least I can still sell this item, fortunately they did not ruin this one.

Super frustrating, and the experience kept me from using StockX again for a year, but then I decided to give them another try as I have a ton of shoes that I wanted to move quickly. Then…

November 2023: Jordan 1 Mid Barcelona Sweater - Failed verification because Stock-x claimed that the item was not DS, that there was discoloration “between the sole”. So, again I had taken complete pictures of everything, which shows zero discoloration. This time I not only had to pay for return shipping, they charged me a penalty fee for sending in three items that failed verification.

Even with the pictures and documentation, Support was no help at all.

I would delete my account, but apparently that can only be done by support… ugh. What an awful support experience.

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