In less than two years I have sent three different items to Stock-X that failed verification.
March 2022: Jordan x Off-white Hoodie - Failed verification because they claimed it had a blue spot on the sweatshirt. Thing is, it was completely sealed in original packaging when I sent it in. There were no markings of any kind that were noticeable, and there were no holes or imperfections in the plastic. When I received the failed item, there was a hole in the bag right where there was a blue ink dot. It was pretty obvious that the evaluator (or shipping/receiving) poked a hole in the plastic with a pen and it left a mark.
Oh well, I learned the hard way to take pictures of everything before shipping. Lesson learned (and lots of money lost).
November 2022: Rocky x Kith Black Hoodie - Failed verification because Stock-x claimed that the item was dirty and had hair “all over it”. Because of the experience above, I took picture in advance of shipping. No hair, no dirt in any way. Item was absolutely DS. I still have it here today, and it has never been worn, still has all original tags, and no markings in any way. At least I can still sell this item, fortunately they did not ruin this one.
Super frustrating, and the experience kept me from using StockX again for a year, but then I decided to give them another try as I have a ton of shoes that I wanted to move quickly. Then…
November 2023: Jordan 1 Mid Barcelona Sweater - Failed verification because Stock-x claimed that the item was not DS, that there was discoloration “between the sole”. So, again I had taken complete pictures of everything, which shows zero discoloration. This time I not only had to pay for return shipping, they charged me a penalty fee for sending in three items that failed verification.
Even with the pictures and documentation, Support was no help at all.
I would delete my account, but apparently that can only be done by support… ugh. What an awful support experience.
I was hit with 2 failed verifications in a row with them for sealed Supreme items I purchased directly from Supreme. Charged with penalties for both. Have not sold with them since.
I’ve sold 7 things ranging from clothing, jackets and shoes and I’ve never had an issue
I left the platform when they stopped authenticating. That ‘verification’ bullshit was trouble from the go.
People need to realize that no authentication service is actually good. They just do quick look overs, no one actually takes the time to compare the defects to rep batches like one would expect. Always authenticate after receiving as well.
StockX banned me from selling for violating its terms of service. I sold an item then shipped it on time, and they cancelled the sale while it was in transit and charged me a cancellation fee. My account is still banned from selling and they won’t tell me why. StockX does indeed suck.
Never had an issue selling sneakers to stockx, but always had issue with clothings, they rejected a hoodie(claimed had a perfume smell) and a wallet(it’s pre-owned atleast 9/10 so not sure why they’re expecting a 10/10 item).