Don’t know if this post okay or not but will try anyway.
I ordered a keyboard of Akko’s own EU website. I have since changed my mind and do not want it anymore. The parcel is unopened and I have offered to sent it back for a refund.
However Akko won’t honor their own terms on their website regarding returns/refunds. They keep offering me 5 euros and eventually 10 euros in refund for me to keep it instead. But I have found another keyboard and do not want this one anymore.
They just refuse to honor their own terms so I have taken a last resort to contact American Express and letting their dispute team handle the matter.
Anyone else that’s had a bad experience with Akko?
By law they have to refund you that’s for sure. Although I’ve noticed a trend in the keyboard community with people casually buying stuff and refunding them because “they changed their mind” and this is hurting the business seeing as most of these companies (not akko specifically) are small.