Don’t know if this post okay or not but will try anyway.

I ordered a keyboard of Akko’s own EU website. I have since changed my mind and do not want it anymore. The parcel is unopened and I have offered to sent it back for a refund.

However Akko won’t honor their own terms on their website regarding returns/refunds. They keep offering me 5 euros and eventually 10 euros in refund for me to keep it instead. But I have found another keyboard and do not want this one anymore.

They just refuse to honor their own terms so I have taken a last resort to contact American Express and letting their dispute team handle the matter.

Anyone else that’s had a bad experience with Akko?