Don’t know if this post okay or not but will try anyway.
I ordered a keyboard of Akko’s own EU website. I have since changed my mind and do not want it anymore. The parcel is unopened and I have offered to sent it back for a refund.
However Akko won’t honor their own terms on their website regarding returns/refunds. They keep offering me 5 euros and eventually 10 euros in refund for me to keep it instead. But I have found another keyboard and do not want this one anymore.
They just refuse to honor their own terms so I have taken a last resort to contact American Express and letting their dispute team handle the matter.
Anyone else that’s had a bad experience with Akko?
Akko make good products but I’ve never really ordered from them directly on their website, I actually accidentally ordered 3 keyboards by mistake somehow (don’t ask me how I have no idea myself) and I was able to get them refunded but that wasn’t through akko themselves, so maybe next time you go through a third party.