I recently saw there are 34 million monthly active users on StockX but there have only been about 6-7 million users who have actually bought in the lifetime of the app. That means only about 17% of users who browse actually buy . That means 83% don’t make any transactions. So the real question is for those who haven’t bought from there why ? Are some shoes getting too expensive or not affordable for many ?

  • spoiledrichwhitegirl@alien.topBEnglish
    1·
    11 months ago

    They’re assholes. They have terrible customer service. I’ve sold a couple things there & they quite literally stole a shoebox from me a couple years ago. It sounds insane, but they claimed I sent the shoes only. I hadn’t. I always video packaging & drop off. I’ve bought a couple things before I knew better. I won’t use them now.

    • HorchaTaro@alien.topBEnglish
      1·
      11 months ago

      Haven’t touched the app in years but I sent brand new pants over that I figured I’d get rid of that way rather than returning to make like $5 and keep my cashback. Either the verifier or some other employee must’ve been eating and greased them up and they charged me $15 saying they were soiled but there was literally no way.

      And then I couldn’t return or let them go elsewhere because they stained them and the store wasn’t gonna take em like that. I found their social media guy online and told him to credit me for the pants, which they didn’t but I got my $15 fee back at least. They some snakes at StockX