I ordered the GMK Bordeaux group buy cable from RnCables.com in July 2022, with an expected ship date of Q1 2023. In early March, they posted an update in their discord announcements channel that the Bordeaux and Indigo cables were “wrapping up production” and they were aiming “to send them out around mid-April.”

By mid-May, we hadn’t heard any more updates, so I messaged the owner directly. Three days later, he responded, saying that the cables were almost ready, the cables were coiled, USB connectors were soldered, and they were just waiting on the aviators to be painted.

That was the last time I ever received a response. RnCables is online on discord nearly every day, but refuses to acknowledge messages and tags sent by anyone. His moderators are all set to do-not-disturb, and haven’t chimed in at all. One of his affiliates attempted to reach out, but did not get a response. I replied to my order confirmation email (sent from info@rncables.com) in September and October of this year. The October reply bounced as undeliverable.

All the while, on Reddit, RnCables (u/raykcy) was showing off his new PC with an RTX 4090.

In the past month or so, a couple people in the discord did report that non-group-buy cables they had ordered in August finally shipped. So it appears that something is happening behind the scenes, but all of the paying customers are left totally in the dark. I don’t care if there are delays with fulfilling a custom product, but I expect periodic status updates, especially once it is months past the expected fulfillment window. Otherwise, it just feels like a scam.

At this point I have zero confidence that I will receive what I ordered, nor a refund. Unfortunately, the purchase occurred too long ago for my credit card to allow a dispute. I just want to make the community aware, that if you were considering ordering from RnCables, don’t.

  • MoltenKhor@alien.topB
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    11 months ago

    Tbh i made a GB for my very first cable design for a keycap set but literally shipped 14 days after keycaps gb was closed and with that i started fully in stock

    • kool-keys@alien.topB
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      11 months ago

      It makes you wonder just how someone can still not have shipped cables 18 months later doesn’t it?

      • MoltenKhor@alien.topB
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        11 months ago

        I can relate the amount of work but in 2 days 50 coils can be cooked and in 10 days you can solder everything