Don’t know if this post okay or not but will try anyway.
I ordered a keyboard of Akko’s own EU website. I have since changed my mind and do not want it anymore. The parcel is unopened and I have offered to sent it back for a refund.
However Akko won’t honor their own terms on their website regarding returns/refunds. They keep offering me 5 euros and eventually 10 euros in refund for me to keep it instead. But I have found another keyboard and do not want this one anymore.
They just refuse to honor their own terms so I have taken a last resort to contact American Express and letting their dispute team handle the matter.
Anyone else that’s had a bad experience with Akko?
Dear Sir or Madam
Thank you very much for choosing Akko products and we apologize for any inconvenience caused.
We’re very concerned about this issue, could you please provide your order number?
our customer manager will contact you and provide you with a satisfactory solution.
Thanks again for your attention
Is the satisfactory solution another 5 Euro code? I got offered one too after I tried to cancel a order 10 minutes after ordering. Greedy bastards
Just take your shit back and return OP their money.