Don’t know if this post okay or not but will try anyway.
I ordered a keyboard of Akko’s own EU website. I have since changed my mind and do not want it anymore. The parcel is unopened and I have offered to sent it back for a refund.
However Akko won’t honor their own terms on their website regarding returns/refunds. They keep offering me 5 euros and eventually 10 euros in refund for me to keep it instead. But I have found another keyboard and do not want this one anymore.
They just refuse to honor their own terms so I have taken a last resort to contact American Express and letting their dispute team handle the matter.
Anyone else that’s had a bad experience with Akko?
Did you buy from akkogear.eu (I think that is what it was called)? Same thing happened to me, only in my case the keyboard that I ordered was a complete rip-off and I got scammed for 70€. I would say try scanning the QR code on the box and see if that leads to anywhere, because mine straight up led to an non-existing website and by that point I knew I had been most likely scammed. I even emailed the official website, asking if the URL was official and they assured me it was. I read a lot of opinions about this brand and they all seem to be either hit or miss, with people saying they never had a problem and others saying they got scammed. Either way, that was just my experience and I will definitely never be purchasing off of some company based in China that has inconsistent links on their websites and vague policies when it comes to returns/refunds.