Did you buy from akkogear.eu (I think that is what it was called)? Same thing happened to me, only in my case the keyboard that I ordered was a complete rip-off and I got scammed for 70€. I would say try scanning the QR code on the box and see if that leads to anywhere, because mine straight up led to an non-existing website and by that point I knew I had been most likely scammed. I even emailed the official website, asking if the URL was official and they assured me it was. I read a lot of opinions about this brand and they all seem to be either hit or miss, with people saying they never had a problem and others saying they got scammed. Either way, that was just my experience and I will definitely never be purchasing off of some company based in China that has inconsistent links on their websites and vague policies when it comes to returns/refunds.
Did you buy from akkogear.eu (I think that is what it was called)? Same thing happened to me, only in my case the keyboard that I ordered was a complete rip-off and I got scammed for 70€. I would say try scanning the QR code on the box and see if that leads to anywhere, because mine straight up led to an non-existing website and by that point I knew I had been most likely scammed. I even emailed the official website, asking if the URL was official and they assured me it was. I read a lot of opinions about this brand and they all seem to be either hit or miss, with people saying they never had a problem and others saying they got scammed. Either way, that was just my experience and I will definitely never be purchasing off of some company based in China that has inconsistent links on their websites and vague policies when it comes to returns/refunds.