Don’t know if this post okay or not but will try anyway.
I ordered a keyboard of Akko’s own EU website. I have since changed my mind and do not want it anymore. The parcel is unopened and I have offered to sent it back for a refund.
However Akko won’t honor their own terms on their website regarding returns/refunds. They keep offering me 5 euros and eventually 10 euros in refund for me to keep it instead. But I have found another keyboard and do not want this one anymore.
They just refuse to honor their own terms so I have taken a last resort to contact American Express and letting their dispute team handle the matter.
Anyone else that’s had a bad experience with Akko?
Yes, bought from their ali express store and it came damaged, a bunch of the RGB LEDs were broken off the board.
I asked for a refund and they fought and fought. Offered me a couple bucks for repair, it would have cost $30-40 to get it repaired so I told them they should cover it and they refused.
Eventually ali express stepped in and told them to refund and they did after complaining some more. I shipped it back and it took MONTHS to get to China then it got lost and returned to sender.
I sent messages asking what they wanted to do with it and after months got no reply so eventually I just sold it to a friend for the cost of shipping.
Never would I buy directly, only through Amazon or maybe ali.