Hi,

I bought two pairs of Vans shoes in October 2023, and I just noticed that one of the shoes has a manufacturing defect! The small piece of leather that represents the Vans signature was not sewn on, only glue was holding it to the shoe. They must have run out of thread when sewing it on…

Do you have any idea how to fix this?

No return possible, I bought It when I was in vacation in a other country.

Thank you.

https://preview.redd.it/0uds6anxi23c1.jpg?width=4080&format=pjpg&auto=webp&s=0b0c34900c382d7f342dc7960d56a08d87c455e1

https://preview.redd.it/bowztcnxi23c1.jpg?width=4080&format=pjpg&auto=webp&s=c97daa3e12a74b0138c4a5aeac4e42c687996334

https://preview.redd.it/tlbjj7nxi23c1.jpg?width=4080&format=pjpg&auto=webp&s=2a93860aa2ac21754274e159e3ac36f393a8b4b6

https://preview.redd.it/a4o03fnxi23c1.jpg?width=4080&format=pjpg&auto=webp&s=5bd54bc8f588482a392db3d367c6b1266ff37584

https://preview.redd.it/ijgyl4nxi23c1.jpg?width=4080&format=pjpg&auto=webp&s=913dff4b92ef49f11aef3bf738116bd9ee02ab70

  • Nickthemic@alien.topBEnglish
    1·
    11 months ago

    Have you tried to return them in store because even if things are bought online or from another state you can return to any store.

    • OliverFontaine@alien.topBEnglish
      1·
      11 months ago

      True biz, also contact customer service directly as they may have more avenues to be helpful and rectify this.