I recently saw there are 34 million monthly active users on StockX but there have only been about 6-7 million users who have actually bought in the lifetime of the app. That means only about 17% of users who browse actually buy . That means 83% don’t make any transactions. So the real question is for those who haven’t bought from there why ? Are some shoes getting too expensive or not affordable for many ?
I have. Had no issues with any purchases. That being said, in most cases, active user/customer base is a fraction of total user/customer. It costs nothing to register an account. Transactions still cost money.
For example, I have an Amazon Wishlist. I’ve bought maybe one thing on it in the decade plus I’ve had my account. 99% of the time I use it to earmark things I can come back to look at later. I don’t necessarily have any inherent interest in purchasing what I put on it.